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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeffrey Gaines

Jeffrey Gaines

December 12, 2024

5  out of  5
rating by Jeffrey Gaines
"Tommy and Chris are phenomenal! Excellent communication and attention to detail. They made the process of getting insurance seamless."
We responded:
"Thank you for the five-star review. We're always here for whatever you need. Your satisfaction is our top priority! "
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Jean Charmella

December 11, 2024

5  out of  5
rating by Jean Charmella
"Very pleased with my transition to this Insurance Company. Everyone I have dealt with at Thomas Vielandi's office very efficient and nice."
We responded:
"Thanks for the 5 stars, Jean! Our goal is to provide you the best experience while handling your insurance needs."
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Naomi Stal

September 12, 2024

5  out of  5
rating by Naomi Stal
"I had a fantastic experience with Chris from State Farm while sorting out my homeowner's insurance. He was super quick and professional, making everything so easy. Chris followed up with me to make sure I was all set and answered every question I had almost immediately. On top of that, he was genuinely friendly and made the whole process feel effortless. If you need insurance, I highly recommend Chris—he’s the best at what he does! Thanks, Chris, for all your help!"
We responded:
"Thank you Naomi! We are lucky to have amazing team members, like Chris, who work hard to ensure great insurance service to all of our policyholders. Please let us know if you have any questions about your insurance coverage or anything else!"
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Rachel Galloway

August 27, 2024

5  out of  5
rating by Rachel Galloway
"I recently had the pleasure of working with Taylor at State Farm, and I couldn't be happier with the experience. Taylor was incredibly knowledgeable, patient, and attentive to my needs. She took the time to explain all my options and helped me find the best coverage at an affordable price! I felt genuinely cared for and confident in my decision. Highly recommend Taylor for anyone looking for top-notch insurance service !"
We responded:
"Thank you for the five-star review. Providing a fantastic insurance experience is our top priority!"
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Kyolyne Su

August 27, 2024

5  out of  5
rating by Kyolyne Su
"Taylor has been a wonderful addition to the team at Vielandi’s agency. She is always extremely energetic and willing to take on any new challenges! I will be calling back to set up my policies next week!"
We responded:
"Thank you for the wonderful review! Taylor is a fantastic asset to our team and we’re happy to hear that she was able to help you and provide you with excellent customer service."
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David Caple

August 27, 2024

5  out of  5
rating by David Caple
"Was able to get a great rate on my auto policy and with the help and guidance of Taylor, I also was able to start my life insurance policy. Her knowledge and calm demeanor has eliminated most of my worries after switching insurance companies."
We responded:
"Thank you for the awesome review! Taylor takes great pride in providing top-notch customer service to all of our policyholders! Taylor and the rest of our office look forward to working with you for many years to come! Thank you!"
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Ryan Heisler

August 21, 2024

5  out of  5
rating by Ryan Heisler
"Thomas was very professional and knowledgeable when he was helping me get set up with new car insurance. Very nice guy."
We responded:
"Thank you for the review! Providing a great customer experience is our goal!"
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Sandy Diogene

May 28, 2024

5  out of  5
rating by Sandy Diogene
"I had the pleasure of working with Chris to switch my insurance policy bundling my home and auto. I’m very satisfied with my decision after being with USAA for over 20 years I was able to get better coverage with State Farm for a much affordable premium. I really enjoy the text feature where I can simply an agent about any issue."
We responded:
"We agree, Chris is awesome! Thank you so much for sharing your experience with our office. Providing an insurance experience that is enjoyable and helpful is what we strive for each day!"
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Robert D

May 24, 2024

5  out of  5
rating by Robert D
"Excellent customer service and follow to make sure insurance package works for my family has been great"
We responded:
"We're so happy to have you as part of our State Farm family! Thank you for trusting us with your insurance needs. Please reach out to us if you ever need anything!"
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Roger McRae

May 24, 2024

5  out of  5
rating by Roger McRae
"Tion saved me from a competitor that was literally trying to take me for a ride."
We responded:
"Thank you, Roger! We look forward to a great relationship with you in helping with all your insurance needs!"
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AOT fan

May 23, 2024

5  out of  5
rating by AOT fan
"Friendly customer service and Poh did a amazing job helping me out and Neena"
We responded:
"Thank you for the five-star review. We're always here for whatever you need. Your satisfaction is our top priority!"
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Edward Borsella

May 7, 2024

5  out of  5
rating by Edward Borsella
"One of the best Insurance offices I have dealt with since I retired."
We responded:
" Thank you for such a wonderful review! Here at our agency, we do all that we can to make sure your experience is exceptional. We're here for all of your insurance needs!"
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Gevenia Fox

April 13, 2024

5  out of  5
rating by Gevenia Fox
"I'm a new customer and what got me to switch to them was the personal touch. So far I am happy with my choice."
We responded:
"Thank you for the review! Providing a great customer experience is our goal!"
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Rose Loadholt

March 15, 2024

5  out of  5
rating by Rose Loadholt
"Excellent Agent with a staff to match. Never a problem. Highly recommend!!"
We responded:
"Rose - thanks for taking time to provide a review of your experience with Thomas Vielandi State Farm. We are thrilled to hear you are having a great experience. We look forward to continuing to provide a fantastic insurance experience for you and your family."
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Danyel S

February 23, 2024

5  out of  5
rating by Danyel S
"I had a very good experience with Tion. He was very polite and informative.The quotes he gave me were reasonable. Overall I had a great experience with him and State Farm as a whole. I will be sure to refer friends and family to State Farm. Thank you for providing top notch service."
We responded:
"We agree, Tion is awesome! Thank you so much for sharing your experience with our office. Providing an insurance experience that is enjoyable and helpful is what we strive for each day!"
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Thomas Sheehy

February 20, 2024

5  out of  5
rating by Thomas Sheehy
"I have never had a nicer experience than I have had with Chris and Neena with the State Farm family. I was impressed with their professionalism and their common curiosity for me. Chris is very informative about the type of insurance that I needed for my vehicle, as well as life insurance, which I didn't even know they covered such a thing. Calling Chris or Neena and asking questions about my insurance ,or any issues I may have, has never been a problem. They are incredibly polite, and understanding. I am SO happy and grateful for having them on my side."
We responded:
"Mr. Sheehy - Thank you for your review! Chris is great! Thank you for trusting our office with your insurance needs!"
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Misty Pauling

February 20, 2024

5  out of  5
rating by Misty Pauling
"Chris Vielandi is a great agent. He shows great customer service & always makes sure I am getting the maximum benefits. He stays up to date on my policies & keeps the lines of communication open. He is a rare gem in the world today as he shows compassion & communication skills. I would highly recommend Chris as an agent to anyone."
We responded:
"Thank you for the awesome review! Chris takes great pride in providing top-notch customer service to all of our policyholders! Chris and the rest of our office look forward to working with you for many years to come! Thank you!"
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Fran Breasure

October 31, 2023

5  out of  5
rating by Fran Breasure
"Everyone That I talked to in the office during the process of switching Ins. Company’s was very friendly! They answered all my questions & concerns Which made my decision to switch Company’s very easy! Even after I made the switch over to State Farm I received a text & a phone call making sure I was still satisfied with my decision."
We responded:
"Thank you! We look forward to a great relationship with you in helping with all your insurance needs!"
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B B

October 9, 2023

5  out of  5
rating by B B
"Awesome team 👏"
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Shermika Johnson

October 6, 2023

5  out of  5
rating by Shermika Johnson
"Representative Chris helped me with car and homeowner's insurance. My renewal was the very next day and he got us squared away with better coverage with no lapse in coverage. I appreciate his patience because I'm not big on change, his thoroughness to get the info in the system so I provide proof of insurance to my then insurance company. Thanks again, Chris! 👏🏾👏🏾"
Profile photo of Pete Mogilnicki

Pete Mogilnicki

September 19, 2023

5  out of  5
rating by Pete Mogilnicki
"Everyone treated me like family and helped me get a good deal and they are a great family business 10/10 Support. Super easy over the phone like your talking with your friends"
We responded:
"Thank you for the 5 star review!"
Profile photo of Pete Mogilnicki

Pete Mogilnicki

September 19, 2023

5  out of  5
rating by Pete Mogilnicki
"The agent Chris is good helped me with everything was super easy to talk with and is just an over all goood he is the Man U need to talk to for great insurance and I'm going to miss him I'm leaving tn"
We responded:
"Thank you for the 5 star review!"
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Suri Bulusu

August 29, 2023

5  out of  5
rating by Suri Bulusu
"When i started looking for auto & home insurance, i received a quote pro actively from this State Farm agent (Thomas Vielandi). I called and within 1 hour I was all set! All coverage parameters are well explained with costs - i liked the transparancy! Very friendly conversation as well - my goal was to save , as my existing carrier was increasing prices and this agent did help me in saving without compromiding on coverage. I had already recommended them to my son!"
Profile photo of Beth Clemmer

Beth Clemmer

August 28, 2023

5  out of  5
rating by Beth Clemmer
"Every one has been great. I'm not even in Maryland but VA. They did everything over the phone and email. The following up is great and they treat you like they know you. Have given referrals because this group of folks are amazing. Who needs a "Jake"when you have a group that really cares at Thomas Vielandi's office."
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Tia Respert

August 28, 2023

5  out of  5
rating by Tia Respert
"Chris gave me amazing service. He was very polite and took the time to explain everything. He remained professional and patiently answered all my questions. He continually checked in and made sure I was aware of each step of the process.Very pleasant experience."
We responded:
"Tia - thank you for taking time to share your feedback on your experience with our office. If you ever have any other insurance questions, please give our office a call!"